Shipping & Delivery

Our goal is to offer you the best shipping options at no additional cost, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Order Shipment:

All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer will verify, tailor, quality check and package the order, which takes an additional 2–4 days.

Estimated Time of Arrival:

Our fulfillment center is currently overseas. Our average shipping time is between 1-3 weeks for most products. With large promotions and sales, deliveries can take up to 4 weeks. Often times is less than that, but we rather under promise and over deliver. We ship worldwide so delivery times will vary depending on your location and country. 

Note: Delivery times vary according to the final destination and may be influenced by Custom's restrictions that are beyond our control. For this reason, some delivery times may be longer than our standard delivery times. Simply Lennox is not responsible for stolen packages that are delivered to the shipping address provided, or for packages delayed or lost by the shipping carrier.

Order Tracking:

We will send your package tracking information within 24 hours of your order leaving the warehouse to the email address you provided during checkout. Simply go to our Order Lookup page to track your package.